Part-Time Overnight Desk Attendant

Western Kentucky University • Bowling Green, KY

6d • Onsite

About The Position

The Carol Martin Gatton Academy of Mathematics and Science in Kentucky seeks qualified candidates for the position of Overnight Desk Clerk. The Gatton Academy is a public residential STEM program established and funded by the Kentucky legislature. It is located on the campus of Western Kentucky University. Students complete their last two years of high school in the program while earning at least 60 hours of college credit. This is a 10-month part-time position with a possible extension into the summer that reports to the Assistant Director of Residential Life. Gatton staff are employees of WKU.

Requirements

• High school diploma or GED
• Customer service experience
• Availability for WKU's Fall and Spring semesters and a five-week Summer Camp
• Ability to work a rotating schedule, including weekdays and every other weekend

Responsibilities

• Monitor the residential lobby and desk between the hours of 11:00pm to 7:00am, remaining awake and alert for the duration of the shift (60%)
• Perform rounds of Gatton Academy common spaces every two hours (15%)
• Welcome and assist students, family members, and visitors of The Gatton Academy (5%)
• Monitors all individuals entering and exiting the building, including students checking into and out of the program and checking IDs of visitors signing out students, all while providing excellent customer service (5%)
• Answers the residential phone, directs calls and messages to Gatton Academy staff, corresponds with various stakeholders via email and telephone
• Follow established response plans in the event of emergency or concerning activity (5%)
• Follow established response plans in the event of emergency or concerning activity (5%)
• Clerical support (file preparation, sorting, researching, etc.) and other duties as assigned (5%)

Benefits

• Comprehensive wellness and health benefits to employees and their families, including domestic partners and other qualified dependents
• Paid-time off for holidays, vacation and sick leave
• Tuition discount program for employees and dependents

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED