Part Time Operations Processor- Deposit Processing

U.S. Bank • Saint Paul, MN

1d • $20 - $21

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description This position is primarily responsible for processing checks received mainly through the mail and applying them to customer accounts. In this role, you will operate a 10-key pad and a scanner as part of your daily workflow. As a cross-functional position, you will provide valuable production support to multiple groups within Operations Services and across the enterprise. You’ll be entrusted with a wide range of routine tasks within various operational systems and will engage with several internal partners. Responsibilities include handling payment transactions or claims processing, performing data entry, archiving documents, researching and troubleshooting issues, and interacting with both vendors and clients. There may be occasions where you have direct contact with third-party vendors or external customers. You’ll also research exceptions and escalate complex matters to management when necessary. This role may offer the chance to recommend and help implement process improvements within production. Please note, certain aspects of this position may require moving trays and carts of work, standing or sitting for extended periods, and performing repetitive motions.

Requirements

• High school diploma or equivalent
• One to two years or more of related work experience

Nice To Haves

• Proven commitment to high quality service
• Strong with numbers and difference between debits and credits
• Ability to work well with external and internal customers
• Good time management skills to maximize production and execution of tasks in a fast-paced environment
• Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide
• Physical requirements could include lifting trays of work, pushing carts of work, standing or sitting for extended periods of time, and repetitive motions
• Ability to identify, analyze and resolve exceptions through data interpretation
• Strong PC skills
• Good verbal and written communication skills

Responsibilities

• processing checks received mainly through the mail and applying them to customer accounts
• operate a 10-key pad and a scanner as part of your daily workflow
• handling payment transactions or claims processing
• performing data entry
• archiving documents
• researching and troubleshooting issues
• interacting with both vendors and clients
• research exceptions and escalate complex matters to management when necessary
• recommend and help implement process improvements within production

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED