Deposit Operations Specialist
About The Position
We're growing! Invest in your future with Ballston Spa National Bank (BSNB) ! BSNB is seeking an enthusiastic Deposit Operations Specialist to join our growing Customer Support team! Join a nationally recognized community bank and a capital region Best Place to Work! A DAY IN THE LIFE OF THE DEPOSIT OPERATIONS SPECIALIST As a Deposit Operations Specialist, you will play a role in the operational support of Cash Management RDC, mobile banking, online banking, and Bill Pay services. You will facilitate ACH transactions in accordance with BSNB and regulatory requirements. You are detail oriented, identifying potentially fraudulent activity to protect customer accounts. You will work independently to meet daily timelines, but also as part of a team supporting department goals in meeting the needs of our customers.
Requirements
- Minimum of two years' banking operations experience required
- Demonstrated experience identifying and reporting fraud
- Minimum of two years' prior customer service experience required
- Associate's degree required
Nice To Haves
- Prior supervisory experience preferred
- bachelor's degree preferred
Responsibilities
- operational support of Cash Management RDC, mobile banking, online banking, and Bill Pay services
- facilitate ACH transactions in accordance with BSNB and regulatory requirements
- identifying potentially fraudulent activity to protect customer accounts
- work independently to meet daily timelines
- supporting department goals in meeting the needs of our customers
Benefits
- BSNB offers a generous compensation and benefits package
- medical, dental, vision, company-paid life insurance, voluntary insurance, both a 401(k) Plan with a company match and a pension plan, and tuition reimbursement
- We invest in you with a generous paid time off package along with 11 paid holidays
- We believe providing a work-life balance is key to your success and investing in your professional development is key to your growth and satisfaction
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
11-50 employees
