Part-Time Leasing Consultant

Bell Partners Inc•Ashburn, VA

1d•Onsite

About The Position

At Bell Partners, the mission is to be the apartment company of choice by creating value and honoring commitments to residents, partners, and associates. The company proudly serves a community of 85,000+ homes across 13 states and the District of Columbia, with 2,000 associates. The Leasing Consultant is responsible for welcoming prospective residents, coordinating tours, and responding to leasing inquiries. The position also involves interacting with current residents on day-to-day issues and coordinating lease renewals. The Leasing Consultant acts as a central point of communication between residents, community management, and maintenance teams. Bell Partners aims to build a culture that encourages associates to invest in and serve one another, fostering growth and impact.

Requirements

Understanding of and alignment with Bell Core Values
High School diploma or GED
1+ years’ customer service experience; hospitality or apartment leasing role
Must demonstrate support of BAL strategic drivers
Must demonstrate ability to provide exceptional customer service
Must be able to work on a team or in a team environment
Must present a professional image
Must be resourceful and well-organized
Ability to successfully work on a team
Excellent oral and written communication skills
Strong working knowledge of MS Office Suite
Exceptional customer service skills and a professional image
Good decision-making skills and knowledge on how businesses work

Responsibilities

Serve as the welcoming first point of contact for all residents, prospects, and visitors to the community
Effectively lease apartments and sell property’s products and services in accordance with budget
Ensure Fair Housing Standards in all matters when working with prospects and residents
Follow up on leasing traffic entries and monitor traffic trends
Maintain thorough product knowledge of property and that of major competition
Assist with marketing activities to position Bell communities as communities of choice
Coordinate the resident application review in accordance with Bell guidelines
Complete lease packets and files for each resident to include the lease, all addendums and other forms
Regular attendance and punctuality
Proper documentation
Follow up with residents throughout the lease
Receive any resident inquiries, complaints, or issues and provide timely follow up