Part-Time Housekeeper (Weekends)

MCR Hotels•Indianapolis, IN

1d•Onsite

About The Position

The Housekeeper is responsible for cleaning and preparing guest rooms, hallways, and public areas in the hotel. This role is crucial in maintaining the MCR standard of providing clean, friendly, well-organized, and safe hotels for guests. The position involves a variety of duties aimed at ensuring spotless cleanliness and contributing to overall guest satisfaction.

Requirements

Must have a positive attitude and willingness to learn.
Must be able to understand and follow established guidelines and procedures.
Must work well in stressful, high-pressure situations.
Must be effective at listening to, understanding, clarifying, and resolving concerns and issues raised by co-workers and guests.
Must be able to convey information and ideas clearly.
Must have a desire to serve all guests.
Must be 18 years of age or older.
Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed.
Clock in/out for breaks at the designated time.
Provide sufficient notice as directed by the supervisor when calling out for a scheduled shift.
Regularly required to carry out physical working demands such as stooping, climbing, balancing, kneeling, crawling, standing for sustained periods, walking, repetitive motions of wrists, hands, and/or fingers.
Ability to lift and carry housekeeping items such as linens, trash, or vacuums.

Nice To Haves

Experience in a hospitality, service, consumer-facing franchise or related field preferred.

Responsibilities

Complete all pre-cleaning duties including stocking room supplies and tools on assigned work cart, attending morning stand-up meeting, and folding/assisting with dirty linen in the housekeeping laundry room.
Thoroughly clean and restock the required number of guest rooms as assigned per shift.
Perform additional cleaning projects as assigned by the direct supervisor, which may include work in storage rooms, public spaces, guest laundry, and deep cleaning activities.
Ensure all front and back of house areas are well-organized and clean.
Greet guests happily upon arrival and throughout their stay with a smile, using their names whenever possible.
Answer all incoming calls with friendly service using the approved greeting.
Maintain a high standard of cleanliness in all assigned workspaces.
Pitch in to clean guest rooms and public spaces as needed to ensure the hotel is well-organized and safe.
Complete all operational checklists accurately and at the designated times.
Ensure handover reports are accurate and on time for effective shift-to-shift communication.
Maintain clear, honest, and professional communication with Team Members.
Demonstrate a 'Can Do' attitude, willing to stretch beyond traditional role to meet business and guest needs.
Collaborate with all Team Members to create a welcoming environment for guests and a positive workplace.