PART-TIME GAMEDAY STAFF MEMBER

Chicago Bears•Lake Forest, IL

54d•Onsite

About The Position

The Chicago Bears are hiring gameday ambassadors to support a variety of key areas of fan activation at Soldier Field as well as various events or activations throughout Chicagoland. We are seeking support in various customer service and operations related areas. This position is intended for local professionals, college students, or recent graduates seeking paid (hourly) part-time experience in professional sports. If you are passionate about helping fans, making memories, and supporting a first-class event execution, this role is for you. As one of the founding franchises of the NFL, family is the core of who we are. We believe every person matters, and we can collectively achieve success through our values of respect, championship mindset, community, and perseverance. We’re different from other companies, as our vision is to be “one of one”. We strive to be a championship football organization that consistently performs at a level of excellence on and off the field. Our people represent a vast array of cultural backgrounds, human experiences and perspectives, and we believe they, collectively and as authentic individuals, are our greatest resource. Our working environment is one where your talent and contributions are valued by the organization and the community.

Requirements

High School Diploma required, local college student or recent graduate preferred
Be available to work non-traditional hours in non-traditional settings including weekends, evenings, and holidays for the 2026 – 2027 football season. Games are played on Monday (evening), Thursday (evening), Saturday (afternoon or evening) and Sunday (afternoon or evening).
Possess strong problem-solving skills and the ability to exhibit professional judgement
Exhibit excellent communication and customer service skills
Ability to work efficiently under pressure and in calm and poised manner
Willing to take initiative and adapt to a variety of situations
Must be dependable, punctual, and have access to reliable transportation
Have the ability to stand/walk for long periods of time in varying weather conditions, climb up and down stairs and lift and carry heavy objects
Ability to work non-traditional hours in non-traditional settings including weekends, evenings, and holidays

Nice To Haves

Experience in previous live event or customer-facing roles a plus

Responsibilities

Uphold Chicago Bears’ gameday service standards: Safety, Care, Excellence, and Efficiency
Be an enthusiastic and energetic face for fans to share their gameday experience with
Commit to a team first environment and operate within outlined procedures and processes
Have a solution-first mindset, communicating effectively and professionally with managers and co-workers
Work with your team to deliver helpful, friendly customer service to enhance the fan experience
Represent the Chicago Bears brand with humility and respect for all
Assist fans with inquiries and concerns, including general stadium info, premium spaces, and ticket issues (role dependent)
Be the ultimate Chicago Bears brand ambassador by helping execute fan programming and gameday activations (role dependent)
Assist with set up, execution, and breakdown of event operations items (role dependent)