Part-Time Event Day Report Writer

Houston Rockets -- Toyota Center • Houston, TX

6d • Onsite

About The Position

The event day Report Writer will be responsible for documenting and compiling accurate, timely, and detailed reports on all event day activities at the Toyota Center. This role supports leadership by providing actionable insights that improve future events and enhance the overall guest experience.

Requirements

• High School diploma or equivalent.
• Must be 21 years of age.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Must possess effective computer and report writing skills.
• Must possess effective verbal and written communications skills.
• Must be able to follow complex instructions and manage multiple tasks.
• Must possess the ability to work in a team setting and work alone with little direct oversight.
• Must possess good sound judgement, be objective, be dependable, be in control of emotions, be customer service oriented, be a person of integrity and be professional while carrying out duties.

Nice To Haves

• Experience with 24/7 incident management software is a plus.

Responsibilities

• Responding to and investigating incident calls regarding guests, employees, contractors, and other individuals on Toyota Center property during events.
• Working with staff members to write thorough and complete reports relating to incidents.
• Collect witness statements from both event staff and guests.
• Document information from incident scenes.
• Document photographs and video as it pertains to incidents that require reports.
• Attend event staff supervisor briefing before major events.
• Assist in providing a safe environment for event operations.
• Must be able to work 70% of the Toyota Center events each month.
• Other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED