Part-Time Clerk

Gwinnett County•Gwinnett County, GA

5d•Onsite

About The Position

This is a part-time position with a maximum of 1,508 hours per year and is not eligible for paid holidays, leave, or benefits. This Part-time Clerk is responsible for providing front-line customer service responding to phone calls and emails from the public with professional, timely, and courteous communication. In addition, will be responsible for performing a variety of basic clerical office functions, which may include updating spreadsheets, creating simple documents, typing, filing, copying, faxing, opening, sorting, and distributing mail, and/or performing other related activities. The ideal candidate will need a thorough understanding of the assigned area, and be flexible, all while providing exceptional customer service and working well under pressure.

Requirements

High School diploma or GED
One year of general office/customer service experience
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered.
This job requires fingerprinting

Nice To Haves

Thorough understanding of the assigned area
Flexible
Providing exceptional customer service
Working well under pressure

Responsibilities

Conducting tours of the senior center
Operating computers and applicable software
Tracking participation numbers for the senior center activities
Checking in on seniors for lunch
Scheduling transportation for the senior center participants
Interacting with co-workers, supervisor, the general public, etc. to provide sufficient information and receive work direction
Processing payments and registrations for classes/activities
Interacting with senior center participants and volunteers
Making announcements to large groups
Providing information about services to the general public