Part-time Clerical (Racquet & Fitness Center)

Ferris State University • Big Rapids, MI

4d • Onsite

About The Position

Ferris State University Racquet and Fitness Center is looking to fill front desk staff positions. This position is part-time and offers a minimum of 15 hours per week, and a maximum of 28 hours per week. The shifts may include early openings, late closing, weekends, or during university breaks. This is a continuing, 12-month position.

Requirements

• High school diploma.
• Must have at least 3 years of working experience.
• Basic computer skills and familiar with Microsoft Office Word.
• Basic typing skills and can type fast during rush hours.
• Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic, and life experiences.

Nice To Haves

• At least one year of working experience related to customer service.

Responsibilities

• Aid with walk-in and telephone calls from students, faculty, members, and visitors at the Racquet and Fitness Center.
• Check in customers, process payments, and handle class registrations and cancellations.
• Check the customer's account balance and update membership status.
• Provide correct information and take accurate messages.
• Process locker and equipment rental requests.
• Carries out responsibilities in accordance with university policies and applicable laws.
• Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty, and staff to thrive authentically.
• Support, promote, and develop university student enrollment and retention initiatives.
• Any other duties assigned within the position classification area.
• Keep the working and entry area clean.

Benefits

• Please see the following link for a list of benefits offered with this position. Part Time Support [https://www.ferris.edu/administration/adminandfinance/human/Benefits/parttime.htm]

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED