Part-Time Center Associate

The UPS Store American University #0480 • Washington, DC

16h • Onsite

About The Position

The UPS Store is seeking a Part-Time Center Associate to join our team at our American University campus location and our nearby Tenleytown location. This position is ideal for college students seeking flexible part-time work in a professional and customer-focused environment. No previous retail, shipping, or printing experience is required. We provide paid training and ongoing support. As a Center Associate, you will help customers with shipping, printing, mailbox services, and other business solutions while developing valuable customer service, communication, and problem-solving skills. Associates typically work 20 -30 hours per week. Applicants must be available to work during summer break (May-August). Store Hours Monday-Friday: 9:00 a.m. - 7:00 p.m. Saturday: 10:00 a.m. - 5:00 p.m. Sunday: 11:00 a.m. - 5:00 p.m.

Requirements

• College students and recent graduates are encouraged to apply
• Strong communication and customer service skills
• Reliable, punctual, and professional
• Detail-oriented with basic math and computer skills
• Able to lift up to 50 pounds
• Available to work 15-30 hours per week, including summer break

Nice To Haves

• No previous retail, shipping, or printing experience is required.

Responsibilities

• Assist customers with shipping, printing, mailbox, and business service needs
• Provide exceptional customer service in person and over the phone
• Recommend products and services that best meet customer needs
• Learn and maintain knowledge of store products, services, and procedures
• Operate store equipment and point-of-sale systems accurately and efficiently
• Maintain a clean, organized, and safe work environment
• Support fellow team members and perform other duties as assigned

Benefits

• Starting pay of $18.50 per hour
• Flexible scheduling that accommodates class schedules
• Paid training
• A friendly and supportive team environment
• Valuable business and customer service experience
• Opportunities to develop professional and leadership skills

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed