Part-Time Center Associate
About The Position
The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
Requirements
- High school diploma or GED required
- Strong computer and typing skills
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Ability to operate a cash register with accuracy
- Prompt, reliable, and responsible
- Able to lift 40+ pounds
- Willing and able to work 25 to 30 hours per week including Saturdays and Sundays
- Ability to remain upright on the feet for long periods of time
- Ability to provide prompt and friendly customer service
- Ability to perform general cleaning and organizational duties to company standard
- Ability to work between our 4 Montgomery locations to fill needed shifts
Nice To Haves
- Previous retail sales experience
- Strong computer and internet skills
- Friendly and genuinely helpful demeanor
- Professional appearance
- Fast learner who makes an effort to learn all aspects of the business in the shortest possible time
Responsibilities
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
- Performs other duties as assigned
Benefits
- 4-hour Holiday Pay upon successful completion of 90 day orientation period
- Ability to move to Full-Time if/when position is available - Will then receive all available Full-Time benefits
- Raise upon successful completion of 90 day orientation period
- Annual raises based on performance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
