Part Time Banquet Captain - Branson Convention Center

ASM Global•Branson, MO

5d•Onsite

About The Position

This position provides a high-quality food & Beverage service for banquets, concessions, coffee cart and events. The captain directly supervises all food & beverage events. This includes the planning, set-up, execution and tear down of all events. The captain stays in contact with the host (on-site contact) throughout the event to ensure the highest guest satisfaction possible. All duties are to bee performed in accordance with Missouri State laws and regulations, as well as BCC policies, practices and procedures.

Requirements

High School diploma/GED required
Three years’ experience in food industry.
Ability to work with limited supervision.
Must have current food handler’s certification
Must be able to pass background, including credit.
Must have a professional attitude and appearance.

Nice To Haves

State of Missouri Alcohol Responsibly Training (SMART)

Responsibilities

Conduct lineups with the staff at the start of each shift. Inspect uniforms, review assignments, and steps of service for each event.
Work closely with Director of F&B, Banquet Manager, Asst. Banquet Manager and Event Manager to ensure consistency of services and the highest quality of operation.
Ensure front and back of house are maintained in a clean and orderly fashion.
Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be served.
Uses a cash register or point of sale system as needed and supervise any discerptions.
Implements and maintains BCC policies and procedures and must have State of Missouri Alcohol Responsibly Training (SMART)
Attend all staff meetings and report back to department team members’ any information.
Prepare assignments for staff assigned to each event, includes assignments for each portion of the work shift, including set-up, reception, event tear-down and side work.
Perform other duties as assigned.
Must pay close attention to detail.
Must have good oral and written communication skills and understand instructions and guest request.
Must have strong customer service skills and ability to lead team in a respectful and professional manner.
Must be able to adapt to changes in the work environments, managing competing demands, frequent changes, delays or unexpected events.