Part-Time Associate

SNDL Inc.•Wasaga Beach, ON

7d•Onsite

About The Position

We are currently looking for friendly, outgoing, and customer service-driven individuals to join our team as Part-Time Sales Associates at our Ace Liquor 18th Street store in Calgary, AB. The primary purpose of this role is to provide exemplary customer service, understand customer needs, and instill a customer mindset within the store. This role also participates in stocking and merchandising of the store, ensuring it is stocked and ready to serve customers.

Requirements

Minimum, 1-year experience in retail environment
High School Diploma or equivalent
ProServe/Serving It Right Certification
Customer service driven
Effective verbal communication skills
Maintain a professional appearance, demeanor, and attitude at all times
Highly self-motivated
Effective teamwork skills
Strong sales background
Strong communication skills (written and verbal)
Must be able to pass a Background Check
Must have access to reliable transportation
Employees must work in compliance with OH&S acts and regulations
Use personal protective equipment and clothing as directed by SNDL Inc.
Report workplace hazards and dangers to your Manager or Health and Safety Representative
Report all accidents and incidents immediately to their Manager and document it in ThinkLP
Report all broken or damaged equipment to your Manager and document it in ThinkLP

Nice To Haves

First-Aid Certificate is considered an asset
Training in wine/beer/spirits (preferred, not required)

Responsibilities

Provide exemplary customer service to every person who walks into our store.
Understand customer needs and instill a customer mindset within the store.
Participate in stocking and merchandising of store; ensuring store is stocked and ready to serve our customers.
Deliver exemplary customer service.
Greet customers when they enter the store and take customers to product when required.
Generate sales by educating, advising, and suggesting products to every customer.
Maintain a high level of service and product knowledge by completing all training within the required timeline.
Assist customers from the store and/or offer car service when appropriate.
Complete customer transactions on the Point-of-Sale (POS) device, including payment.
Ensure all cash handling policies & procedures are adhered to.
Ensure all opening & closing procedures are done correctly (when applicable).
Complete end of day till reports (when applicable).
Ensure safe is locked at all times and deposits are secured (when applicable).
Perform all opening and closing procedures (when applicable).
Stock shelves and cooler with product.
Participate in merchandising and promotional activities.
Participate in routine store maintenance and cleaning.
Other tasks as assigned.
Ensure that OHS, LP, ProServe/Serving It Right and other regulatory requirements and procedures are implemented and adhered to.
Participate in health inspections, audits and required corrective actions.
Maintain First-Aid, LP and OHS Training.
Maintain ProServe/Serving It Right and ensure employees maintain ProServe/Serving It Right.
Ensure AGLC/BC LRS and other government guidelines are met.
Adheres to all SNDL Inc. policies, with a focus on Social Responsibility.