Part-Time Advisor

Mountain Equipment Company•Kelowna, BC

1d•CA$19 - CA$20•Onsite

About The Position

MEC is more than a store; it's a hub for the outdoor community, a leader in sustainability, and a place where employees can be themselves. Members visit MEC for gear and advice on various outdoor activities such as hiking, camping, climbing, cycling, watersports, snowsports, and travel. The role involves assisting members with planning trips, from weekend getaways to extensive expeditions, and catering to both beginners and experts. The company culture is highlighted by its staff, who often cite the people as their favorite aspect of working at MEC.

Requirements

Ability to work with a diverse, inclusive, hands-on, collaborative team.
Passion for the outdoors.
Desire to connect people with quality products to encourage active outdoor lives.
A "can do" attitude and willingness to learn new things.
Personal integrity and awareness.
Customer focus.
Initiative and character.
Teamwork skills.
Ability to develop yourself and others.
Good-natured, outgoing, welcoming demeanor.
Genuine enjoyment in helping people.
Customer service as a mindset, going out of your way to provide an excellent member experience.
Ability to lift 50 lb. and walk 10,000 steps per day.
Curiosity about gear and a desire to learn more (training will be provided).

Nice To Haves

Product knowledge in camping, cycling, packs, or any other outdoor activity.
Previous retail or customer service experience.

Responsibilities

Provide exceptional member service by matching people with gear that suits their needs.
Share real-world experience about products.
Assist with visual merchandising.
Lend a hand to other staffers.
Organize inventory and get members the products they need.
Spread the word about MEC events and services.
Learn about new products, technology, and features, including sustainability.
Help more people in Canada get active outside.

Benefits

Competitive hourly rate and clear pay increase program.
Discounts on gear for outdoor activities.
Extended health and dental plans for you and your eligible immediate family members (for applicable employment statuses).
Paid time off each year to enjoy an outdoor activity of your choice.
Opportunities to join outdoor excursions with other MEC staffers.
Equipment Demonstration Program (EDP) – gear rental program.
Support for large expedition-style adventures.
Access to confidential mental health support.
Access to other work/life support services at no cost.
Training and product knowledge.
Growth opportunities.