Part-Time Adult Education Office Assistant - Grant Funded

NWTC•Green Bay, WI

1d•Onsite

About The Position

Northeast Wisconsin Technical College is seeking a Part-Time Adult Education Office Assistant. This grant-funded position, running through June 30, 2027, with potential renewal, serves as the primary point of contact for Adult Education. The ideal candidate will have strong interpersonal and communication skills, the ability to work independently under pressure, and adapt quickly to changing priorities. This role involves handling daily office tasks, providing faculty support, delivering high-quality customer service to students and the public, and requires proficiency in data entry across multiple platforms. The position is part of the Academic Excellence - Pre-College department and reports to the Supervisor, Adult Education.

Requirements

Minimum of 1 year working in an office environment.
Proficient with Microsoft Word and Excel.
Comfortable with Outlook calendars, tasks and basic email function.
An equivalent combination of education and work experience may be considered.
Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Nice To Haves

Administrative Assistant or Office Assistant degree is preferred.

Responsibilities

Greet internal and external customers, in person or via phone and email.
Serve as the liaison between the customer and the appropriate individual regarding GED®/HSED, English Language Learner (ELL), and Career Pathways Bridge (CPB) programming.
Act as resource person for faculty, administration and staff.
Assist with classroom access, printing, supplies, room scheduling, etc.
Efficiently manage administrative tasks and support daily operations with minimal supervision.
Design and develop reports, correspondence, spreadsheets, and databases from verbal direction, rough draft or supervisor’s direction.
Manage text campaigns to students including the development of messages, sending messages, and responding and taking action based on responses from students.
Serve in a cross-functional capacity to assist and support all Adult Education staff, faculty, and administration.
Coordinate and communicate with all other office staff to ensure in constant sharing of information and quality of service to customers.
Enter and maintain accurate student data such as enrollments, attendance, test scores, etc. in the client reporting system for GED®/HSED and ELL programming.
Monitor and track students by entering intakes and exits in the client reporting system.
All other duties and projects as assigned.