Parks Visitor Center Clerk - Conservation Lands & Resources

Pima County • Tucson, AZ

6d • $17 - $23 • Onsite

About The Position

Pima County’s Conservation Lands & Resources Department is seeking a part-time Visitor Center Clerk who will play a crucial role in supporting various operational tasks. As the Visitor Center Clerk, you will provide helpful information to the public at Pima County visitor centers, manage the retail counter in the gift shop, and perform clerical tasks, such as word processing and data entry, while assisting with filing records, answering inquiries, and ensuring a positive experience for all guests.

Requirements

• One year of experience in a public-facing customer service, administrative support, recreation, or similar role OR an equivalent combination of training and experience that demonstrates the required knowledge, skills, and abilities.
• Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment.
• The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures.
• Some positions may require completion of a satisfactory personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems.
• The County requires pre-employment background checks.
• Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history.
• This position will require a post-job offer physical and/or drug screen.

Nice To Haves

• Minimum six (6) months experience in retail, including the use of cash register and credit card machines.
• Experience providing customer service to diverse groups or public, including while under pressure.
• Experience with both written grammar and spelling in English.

Responsibilities

• Operates the visitor center phone and email systems to respond to inquiries from current and prospective campers;
• Assists campers with reservation-related needs, including making reservations, reviewing reservation details, facilitating cancellations or changes, and guiding users through the online reservation system;
• Maintains and updates data, records, and reports related to reservations, attendance, campground usage, and visitor center operations;
• Supports office operations including filing, organizing documents, inventorying office supplies, and coordinating requisition requests with campground supervisors;
• Conducts daily general inspections of the visitor center area and campground for cleanliness, rule compliance, and basic condition issues;
• Ensures the visitor center and campsite areas remain clean, orderly, and presentable;
• Posts campsite tags, verifies check-in/check-out status, and confirms compliance with reservation requirements (non-cash handling);
• Provides information to campers regarding campground rules, desert safety, flora and fauna, travel directions, and park amenities;
• Assists with routine office-related maintenance tasks and light facility care as needed;
• Helps ensure consistent adherence to established park and county policies.

Benefits

• Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed