Parking Valet Attendant - Hotel

Propark Mobility•Houston, TX
•Onsite

About The Position

Propark Mobility is hiring Valet Attendants at the Hilton Americas Hotel in Houston, Texas, for full-time, part-time, and on-call opportunities. The position offers a pay rate of $16.00 per hour plus cash tips. Available shifts include mornings and evenings, weekends, and holidays. Valet Attendants welcome guests, park and retrieve vehicles safely and promptly, explain parking rates and vehicle-retrieval instructions, and inspect vehicles before taking possession. They maintain the company uniform and a professional, friendly manner, help resolve guest issues, and may perform small cleaning or maintenance tasks and other special projects as requested by local management. The role involves spending much of the day outdoors and being active, including standing, walking, running, and carrying items weighing up to 50 pounds. Other duties may be assigned based on operational needs. Applicants must be at least 18 and have a valid driver's license with at least two years of driving experience. The application asks whether candidates can drive a manual transmission. Prior valet parking and customer service experience are preferred. The full job description will be provided at the interview.

Requirements

  • Be at least 18 years old.
  • Have a valid driver's license and at least two years of driving experience.
  • Be energetic and outgoing, and able to stand, run, and carry items weighing up to 50 pounds if needed.
  • Communicate well in written and spoken language, with a friendly, professional approach.
  • Thrive in a fast-paced environment and help resolve customer issues positively and helpfully.

Nice To Haves

  • At least one year of valet parking experience.
  • At least one year of customer service experience.
  • Ability to drive a manual (standard, stick-shift) transmission; asked as an application question.

Responsibilities

  • Cheerfully greet guests and sincerely thank them when they leave.
  • Park and retrieve guest vehicles safely and in a timely manner.
  • Explain parking rates and provide instructions for retrieving self-park vehicles.
  • Inspect each vehicle before taking possession of it and follow company guidelines.
  • Maintain the company uniform appearance and a friendly, professional manner.
  • Resolve guest issues positively and helpfully.
  • Complete small cleaning or maintenance tasks or special projects when requested by local management.
  • Perform other duties as assigned based on operational needs.

Benefits

  • Free parking while working at assigned Propark locations.
  • Flexible scheduling.
  • Paid holidays.
  • Wellness benefit provided according to city or state mandates.
  • Free, confidential employee assistance program (EAP), available to employees and their families 24/7, including three free counseling sessions for each employee and each household family member.
  • Full-time employees receive paid vacation and an extra day off on their birthday.
  • Full-time employees receive a benefits package including medical coverage, HSA, FSA, dental, vision, six supplemental insurances, commuter benefits, pet insurance, and a 401(k).
  • The company offers seven paid holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and a floating birthday holiday.
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