Parking Valet Attendant I The Farnam I Omaha, NE

Hotel Equities•Omaha, NE

6d•$0 - $15•Onsite

About The Position

A multi-award-winning hotel development and hospitality management company is currently searching for a remarkable Full-Time Valet Attendant at The Farnam, Autograph Collection in Omaha, NE. The Valet Attendant provides parking services to hotel guests, ensuring their satisfaction and comfort by promptly and courteously responding to guest requests. This role involves parking and retrieving customer vehicles safely and efficiently, providing accurate documentation of vehicle checks and conditions, and resolving guest service issues. The attendant is expected to offer warm, knowledgeable service and helpful guidance to guests.

Requirements

High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
Must have vision ability to see objects and people at a distance.
Must have finger, hand and upper body dexterity to grasp handles, carry bundles and lift packages.
Must have upper body strength to continually lift and carry up to 65lbs throughout the hotel during the entire shift.
Must be able to communicate verbally and understand and follow verbal instructions.
Must be able to use tact and understanding when dealing with a variety of customer service problems.
Able to run/keep an effective pace during shift.
Applicant must be able to maintain a friendly, service minded attitude in a physically demanding and fast paced environment.
Must be detail oriented- able to assist patrons while safely keeping track of keys/parking layout etc.

Nice To Haves

Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.

Responsibilities

Greets and assists guests upon arrival, helping unload luggage and transporting it to their rooms.
Parks and retrieves customer vehicles in specified areas safely and efficiently.
Assists guests with loading luggage into their vehicles upon departure.
Responds to guest needs by delivering laundry, newspapers, iron & ironing board, additional linens, etc., and maintains a log of these requests.
Responds to inquiries and promotes hotel services, providing up-to-date hotel information.
Communicates hotel vehicle maintenance needs to engineering and follows up on completion.
Obeys all traffic and driving regulations.
Remains on scheduled route at all times.
Ensures the safety of all passengers and their belongings.
Completes transportation log.
Keeps abreast of local activities and establishments to answer questions and provide recommendations.
Maintains a friendly, cheerful, and courteous demeanor at all times.
Performs other duties as assigned, requested, or deemed necessary by management.
Cleans lobby areas and entrances, maintaining them free of debris.
Provides assistance to other employees and departments to contribute to the best overall performance.
Maintains a friendly, service-minded attitude in a physically demanding and fast-paced environment.
Safely keeps track of keys and parking layout.
Completes seasonal outside duties such as snow removal, trash collection, and sweeping.