Parking & Transportation Supervisor

Boyne Resorts • Snoqualmie Pass, WA

2d • Onsite

About The Position

The Parking & Transportation Supervisor is responsible for overseeing the day-to-day operations of all parking and transportation areas, including paid parking, lot operations, and enforcement, to ensure daily set-up and operations are efficient, safe, and enhance the guest arrival experience. This position leads parking enforcement, parking support, and frontline transportation team members, while managing parking systems and equipment, enforcing policies, streamlining communication across teams, and supporting accurate revenue collection. The supervisor plays a key role in maintaining a positive guest experience while upholding parking and transportation standards and ensuring operational effectiveness. The ideal candidate is organized, guest-focused, and capable of supervising front-line staff in a fast-paced, outdoor environment.
Come work and play at Seattle’s home mountain, The Summit at Snoqualmie. Located an hour from Seattle, at the junction where the Pacific Crest Trail crosses Interstate 90. With summer activities ramping up with spectacular Mountain Biking trails and Scenic Lift Rides, there is lots to do all year long.

Requirements

• Strong communication and interpersonal skills with the ability to lead, motivate, and support a team.
• Ability to work outdoors in all weather conditions and stand/walk for long periods in a fast-paced environment.
• Ability to handle guest issues calmly and effectively, and comfortable enforcing rules and policies respectfully and professionally.
• Strong attention to detail, time management, and record-keeping.
• Ability to work independently and as part of a cross-functional team.
• Availability to work varied shifts including evenings, weekends, holidays, and peak operational periods.
• Valid driver's license with a clean driving record.
• Must be at least 21 years of age.
• Must be able to pass a background check in accordance with company policy.

Nice To Haves

• Familiarity with point-of-sale (POS) systems, mobile payment technology, parking technology, or access control systems is preferred.

Responsibilities

• Assist in the implementation of technology, process, and operational improvements to enhance efficiency, safety, and guest experience.
• Participate in operational planning for events, peak seasons, and inclement weather response, collaborating with other departments (Security, Transportation, Guest Services) on large events and high-volume days.
• Respond to guest inquiries and handle escalated concerns or service issues with professionalism, diplomacy, and a solution-focused approach.

Benefits

• 401(k) with discretionary match (2-year vesting cliff)
• Sick time accrual (1 hour per 40 hours worked, max 64 hours/year)
• Ally Health benefit for Full Time individuals (Telemedicine and Mental Health appointments, no copays or deductibles, $4 deduction per week)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed