Parking Supervisor
About The Position
We are looking for a supervisor who will be in charge of managing one of our working shifts. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to, providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep records and produce reports that will be used to review team performance. In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence. Previous leadership experience is a plus. Metro Auto Parks is a privately-owned parking operations and management company. Metro’s Preferred Parking Program currently offers monthly and daily parking at many locations along the rail lines and busways. This program allows Metro patrons to park in the designated Preferred Permit Parking area of the facility when the vehicle is displaying a valid permit. Read more about our company by visiting our website: https://metroautoparks.com/ You can officially apply for this job through our Careers page.
Requirements
- HS Diploma or equivalent required.
- Able to calculate and perform basic arithmetic functions in the application of revenue accounting and cash accounting.
- Must have excellent verbal communication skills and basic computer skills.
- Must be able to work in a team environment.
- Must have a valid driver's license
- Strong computer skills and proficiency with Microsoft Office programs.
- Ability to handle account billing and customer account management.
- Willingness to learn and manage key fob creation and access control systems.
- Strong organizational, communication, and leadership skills.
Nice To Haves
- Previous leadership experience is a plus.
- 1-2 years of experiencing preferred.
Responsibilities
- Supervise parking attendants and oversee daily operations.
- Create and manage employee schedules.
- Monitor employee performance and ensure company policies and procedures are followed.
- Provide excellent customer service and assist with operational issues as needed.
- Making sure employees that report to you meet performance expectations.
- Giving instructions or orders to subordinate employees.
- Ensuring that the work environment is safe, secure and healthy.
- Approve work hours and meet deadlines.
- Ensure great customer service at all levels.
- Greeting customers and informing them where to park.
- Assisting customers during the checkout process if help is needed.
- Be flexible for operation needs and schedule (evenings and weekends)
- Supervisor will be responsible for the managing of operations/employees with shift flexibility.
Benefits
- Paid Holidays, Vacation, & Sick Time
- Medical, Dental, Vision and 401(k) savings plan
- Professional Development Growth Opportunities
- $400 Employee Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
