Parking Services Assistant

Mass General Brigham•Cambridge, MA

6d•$19 - $27•Onsite

About The Position

Responsible for enforcing parking regulations and providing courteous customer service at all times at all times. Issue written warnings and parking citations via hand-held computers and/or handwritten citation books to vehicles illegally parked. Direct vehicular and pedestrian traffic as assigned. Provide general information and directions to the public. Assist the community in accordance with the provisions of the Motorist Assistance Program (i.e.: vehicle jump starts, vehicle unlocks, obtaining vehicle fuel, changing of flat tires, contacting other agencies for assistance and escorting/transporting disabled persons).

Requirements

High School Diploma or Equivalent required
Class D Passenger Vehicle Driver's License [State License]
Ability to understand and carry out oral and written instructions
Ability to learn to operate enforcement related equipment, computers and vehicles
Ability to perform accurately in a detail-oriented environment
Ability to handle multiple work priorities, organize and plan work and projects
Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies

Nice To Haves

Valet Experience 0-1 year preferred

Responsibilities

Enforcing parking regulations
Providing courteous customer service
Issue written warnings and parking citations via hand-held computers and/or handwritten citation books to vehicles illegally parked
Direct vehicular and pedestrian traffic as assigned
Provide general information and directions to the public
Assist the community in accordance with the provisions of the Motorist Assistance Program (i.e.: vehicle jump starts, vehicle unlocks, obtaining vehicle fuel, changing of flat tires, contacting other agencies for assistance and escorting/transporting disabled persons)