Parking Officer

PageUp•Los Angeles, CA

12d•Onsite

About The Position

Under the general guidance of the parking officer lead, the incumbent will patrol parking lots, provide traffic direction and control, enforce parking regulations; provide customer service, issue parking citations and provide direction to the campus for visiting community, including from the Welcome Center and Information Kiosk or while performing field enforcement and traffic duties. Incumbent will assist customers with the use of parking pay stations, with the use of the campus parking mobile app, and answer questions related to the license plate recognition (LPR) system. Incumbent will follow beat/post assignments; issue parking citations to vehicles violating parking regulations and for any parking violations under the California Vehicle Code; appear in court as an expert witness for third level appeals in representation of the university. Incumbent will perform vehicle unlocks; assist with collection and deposit of meter stations' funds as per policy; perform vehicle battery-jumps; enforce parking for disabled placard misuse; process impounds for tow-eligible vehicles with delinquent citations; report suspicious or malicious activity to police dispatcher; and escort emergency vehicles during campus emergencies. Incumbent will assist with campus events parking needs; attend court when subpoenaed to defend university in parking citation matters. Incumbent will attend training and maintain current on training standards; cover breaks at the Information Centers as needed; perform vacant lot counts each semester; perform campus light and emergency phone malfunction surveys as directed. Incumbent will assist with the coordination of campus parking functions, including parking for special events; follow policies and procedures set forth by the Department. Incumbent will follow work schedules as assigned by management, as per CSUEU collective bargaining agreement.

Requirements

High school level reading, writing and mathematical abilities
Successful completion of a background check
High school diploma or equivalent plus three to six months related experience
Knowledge of University parking regulations
Knowledge of California Vehicle Code parking sections
Knowledge of all department policies
Working knowledge of applicable radio codes and equipment
Preparation of records for Municipal Court in support to serve as an expert witness
Good writing and communication skills
Experience using Word and Excel software programs
Possess a California Drivers' License
Strong interpersonal skills
Clear, concise and detail-oriented
Ability to relate to faculty, staff, students and the general public in a tactful and cooperative manner
Demonstrated interest and/or ability in working in a multicultural/multiethnic environment
Background check (including a criminal records check) must be completed satisfactorily
Reside in the State of California

Nice To Haves

Minimum of one-year experience working in a parking or enforcement-related program
Ability to interface and communicate effectively with diverse community
Ability to work independently and make reasonable decisions with limited to no supervision

Responsibilities

Patrol parking lots
Provide traffic direction and control
Enforce parking regulations
Provide customer service
Issue parking citations
Provide direction to the campus for visiting community
Assist customers with the use of parking pay stations
Assist customers with the use of the campus parking mobile app
Answer questions related to the license plate recognition (LPR) system
Follow beat/post assignments
Issue parking citations to vehicles violating parking regulations and for any parking violations under the California Vehicle Code
Appear in court as an expert witness for third level appeals in representation of the university
Perform vehicle unlocks
Assist with collection and deposit of meter stations' funds as per policy
Perform vehicle battery-jumps
Enforce parking for disabled placard misuse
Process impounds for tow-eligible vehicles with delinquent citations
Report suspicious or malicious activity to police dispatcher
Escort emergency vehicles during campus emergencies
Assist with campus events parking needs
Attend court when subpoenaed to defend university in parking citation matters
Attend training and maintain current on training standards
Cover breaks at the Information Centers as needed
Perform vacant lot counts each semester
Perform campus light and emergency phone malfunction surveys as directed
Assist with the coordination of campus parking functions, including parking for special events
Follow policies and procedures set forth by the Department
Follow work schedules as assigned by management