Parking Lot Coordinator

The Parking Spot • Humble, TX

8d • Onsite

About The Position

The Parking Spot is the largest near-airport parking company in the United States with over 40 locations nationwide and over 2,000 team members. The company offers an Employee Ownership Program, allowing team members to receive a financial stake in the company's success. Parking Lot Coordinators are integral to daily operations, ensuring the smooth flow of operations and assisting guests during check-in and check-out processes.

Requirements

• High school education or equivalent
• Previous customer service experience preferred
• Valid driver’s license is required at all times
• Currently holds and is able to maintain a satisfactory driving record in accordance with the Employee Handbook
• Ability to verbally communicate clearly in the English language for safety purposes
• Ability to work in inclement weather
• Ability to stand for most of the shift and safely lift up to 30 pounds with or without an accommodation

Responsibilities

• Greet each customer in a friendly and professional manner
• Provide clear directions and answer guest questions about the facility, airport and our operations
• Observe activities at the parking facility, including any issues with guest vehicles, trip hazards, etc. and report any suspicious activity to Management
• May maintain and monitor surveillance camera system inside office communicating with on-duty security
• May dispatch shuttles to maintain ample coverage at the facility and at the airport
• Direct proper movement of parking lot activities including shuttle movement, Shuttle Driver breaks, and shuttle fueling schedules
• Cooperate with all team members to provide the best possible service to all internal and external customers
• May cross-train for other frontline positions as directed by management
• Maintain accurate familiarity with the airport terminals and general area to answer questions and provide helpful information to guests
• Perform additional duties as reasonably requested by Management

Benefits

• Participation in and financial benefit from our shared employee ownership program
• Instant offers – standout candidates can receive conditional offers immediately after their interview
• Regular bonus opportunities for those who are eligible
• Consistent schedules
• Medical, Vision, Dental, and 401(k) plan benefits
• Paid Time Off, Vacation Pay, and Paid Holidays
• Training and professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED