Parking Lot Attendant | Part-Time| PPL Center

Oak View Group•Allentown, PA

16h•Onsite

About The Position

The Parking Lot Attendant is responsible for managing the daily operations and event day operations within PPL Center’s Orange Deck parking garage. The Parking Lot Attendant will be the first point of contact in providing a memorable first impression for all guests and employees by providing direction and answering any questions guests may have.

Requirements

Prior parking experience strongly preferred but not required.
Maintain composure in stressful situations.
Ability to problem-solve efficiently.
Must be polite and friendly and possess excellent interpersonal skills.
Ability to multitask.
Must be able to work independently with minimal supervision and as part of a team.
Must be able to work indoors and outdoors in all weather conditions.
Effective oral communication and writing skills.

Responsibilities

Control/monitor entrance and exit of all guests and employees in and out of the parking garage.
Provide all guests a positive first impression by offering excellent customer service.
Be familiar with the Park Mobile app and other applicable software.
Address all problems and concerns in a timely manner.
Keep all traffic flowing both in and out of the parking lots.
Monitor parking lots for the safety and security of guests, employees, and vehicles.
Provide guests with directions and other venue information.
Direct guests and employees to available parking spaces while maximizing the number of vehicles per lot.
Direct guests on how to properly pay or use parking vouchers.
Maintain a neat and clean appearance during all scheduled shifts.