Parking Hospitality Attendant - Casual

UPMC•Altoona, PA

2d•Onsite

About The Position

Controls traffic in hospital parking areas, safely parks vehicles within the hospital parking lot, provides traffic flow, collects parking fees, and remains alert for safety hazards. Greets visitors/patients with a smile and welcomes them to the facility. Directs individuals to lobby and offers resources for questions/concerns. Works closely with the greeter coordinator to assist with personal escorts.

Requirements

A driving record clear of any significant accidents or traffic citations is required.
Ability to operate all types of passenger vehicles (standard or automatic) is required.
Ability to follow written and/or oral instructions is required.
A valid Pennsylvania driver's license is required. This will be reviewed at least annually.
All applicants will be subject to a thorough background and criminal record check.
BLS certification within 30-days of hire/transfer

Nice To Haves

High School Diploma or equivalent is preferred.

Responsibilities

Open vehicle door and greet visitors/patients.
Give part of the ticket to the visitor/patient and the vehicle parked.
Assist with wayfinding and concierge services.
Document all necessary information on the ticket and stub, and places valet ticket hang tag on the rearview mirror of the vehicle.
Attach the key tag to the keys.
Drive all vehicles with caution and safety.
Ensure all vehicles are locked, and windows are closed.
Give keys to the Parking Attendant handling the keys.
Prepare the assigned parking lot for use and operates lot and equipment.
Compute and collect parking fees.
Ring fees on the cash register and totals register at the end of the shift.
Count receipts and completes Shift Balance Form.
Ensure the operation of the ticket machine and provide directions or other information.
Ensure proper use of reserved spaces.
Regularly surveys all valet parking areas (including garage) to ensure safety, cleanliness, and detect security hazards.
Alerts the valet supervisor of any issues.
Provide traffic control in driveways and parking areas.
Follow the mandatory reporting procedures for any incident or serious event that affected or potentially could have affected the clinical care of any patient.
Transport Hillman patients to and from treatment appointments on an as-needed basis (for employees who opt in, additional training is provided).
Assist visitors with the FastPass identification system.