Parking Guest Attendant

The Parking Spot • Charlotte, NC

2d • Onsite

About The Position

The Parking Spot is the largest near-airport parking company in the United States with over 40 locations nationwide and over 2,000 team members. The company offers an Employee Ownership Program, allowing team members to have a financial stake in the company's success. Parking Guest Attendants (PGAs) are essential to the operation, providing excellent service during guest check-in and check-out. The company values team, people, and service.

Requirements

• High school education or equivalent
• Previous customer service experience preferred
• Ability to verbally communicate clearly in the English language for safety purposes
• Ability to operate Apple technology products including iPhone, iPad tablets
• Comfortable using kiosk system and adapt to technology upgrades and changes
• Ability to work in inclement weather
• Ability to stand for most of the shift and safely lift up to 30 pounds with or without an accommodation

Responsibilities

• Welcome and greet each guest in a friendly and professional manner
• Provide quick and pleasant assistance supporting guests at exit and entry lanes
• Answer telephones and assist customers using mobile devices while using our services
• Partner with all team members to provide the best guest experience
• Keep all Parking Guest Attendant work areas neat and clean
• Provide guests with information on the TPS Spot Club program
• May cross-train for other frontline positions as directed by management
• Perform additional duties as reasonably requested by Management

Benefits

• Employee Ownership Program
• Regular bonus opportunities
• Consistent schedules
• Medical
• Vision
• Dental
• 401(k) plan
• Paid Time Off
• Vacation Pay
• Paid Holidays
• Training and professional development opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED