Overnight Parking Guest Attendant

The Parking Spot•Columbus, OH

1d•Onsite

About The Position

The Parking Spot is the largest near-airport parking company in the United States with over 40 locations nationwide and over 2,000 team members. We offer an Employee Ownership Program, allowing every team member the opportunity to receive a direct financial stake in The Parking Spot’s success. Our Parking Guest Attendants (PGAs) play an essential role in our operation; providing the highest level of service to our guests during the check-in and check-out process. If you share our values for team, people, and service, we encourage you to apply with us!

Requirements

High school education or equivalent
Previous customer service experience preferred
Ability to verbally communicate clearly in the English language for safety purposes
Ability to operate Apple technology products including iPhone, iPad tablets
Comfortable using kiosk system and adapt to technology upgrades and changes
Ability to work in inclement weather
Ability to stand for most of the shift and safely lift up to 30 pounds with or without an accommodation

Responsibilities

Welcome and greet each guest in a friendly and professional manner
Provide quick and pleasant assistance supporting guests at exit and entry lanes
Answer telephones and assist customers using mobile devices while using our services
Partner with all team members to provide the best guest experience
Keep all Parking Guest Attendant work areas neat and clean
Provide guests with information on the TPS Spot Club program
May cross-train for other frontline positions as directed by management
Perform additional duties as reasonably requested by Management