Parking Garage Porter/Maintenance - Port Atwater Garage, Detroit

Towne Park•Detroit, MI

21h•Onsite

About The Position

At Towne Park, it’s more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do. Towne Park is a place where you can make a difference and create smiles every day.

Requirements

High school diploma or general education degree (GED).
Must be at least 18 years of age.
Must be able to pass a criminal background check and drug screen.
One to three months related experience and/or training without a Diploma or GED; OR equivalent combination of education and experience.
Must be able to read and write Standard English language.
Must be able to read and comprehend simple instructions, short correspondence and memos.
Must be able to write simple correspondence.
Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization.
Ability to understand 24 hour and military time systems.
Ability to understand rates applicable to time passed.

Nice To Haves

Customer service experience preferred.

Responsibilities

Cleanliness check each shift of all guest entrances/elevator landings in the entire garage, including emptying ash urns daily and trash receptacles at ½ full or higher, and sweeping litter and cigarette butts in the common landing area.
Use a mop or power washer to eliminate any stains in the common area resulting from liquid spills. Wipe all signage and way finding material in the common area with the appropriate cleaning solutions and cloth, including pay on foot stations.
Maintain general cleaning of the garage using a mobile garbage can, broom, and dustpan to remove debris from all areas around and between vehicles. When appropriate, use a paint-safe solution or power washer to eliminate stains from pillars and columns.
Wipe all signage and way finding materials at garage vehicular entrances and exits, and wipe all equipment including gates, gate arms, card reading equipment and attached signage with appropriate cleaning materials.
Empty all returned guest key receptacles at each garage exit and return to the Towne Park MOD. Power wash any areas of the garage entrances and exits that need additional attention.
Assist guests with directions and other inquiries. Stand while serving guests. Provide information about the surrounding area and main attractions as needed.
Protect guest confidentiality in accordance with HIPPA requirements. Maintain the security of customer financial and identifying information.