Parking Garage Porter/Maintenance Attendant - 411 Akard Garage

Towne Park • Dallas, TX

1d • $15 - $18 • Onsite

About The Position

The Porter is responsible for basic general cleaning of the garage’s common areas while providing attentive, friendly, and efficient hospitality to guests throughout their stay. The role also involves basic upkeep of garage equipment and waste receptacles and assisting customers with parking-area issues such as vehicle lock-outs, flat tires, battery jumps, and locating lost vehicles.

The position follows established procedures and specific directions, with work checked frequently. Work is primarily outdoors, potentially for the entire shift, and may involve exposure to extreme heat and cold. Travel of up to 5% may be required. Standard shift hours are 6:00 a.m. to 2:00 p.m., subject to change. The stated hourly base pay range is $15–$18.

Requirements

• High school diploma or GED, or one to three months of related experience and/or training without a diploma or GED, or an equivalent combination of education and experience.
• Must be at least 18 years of age.
• Must pass a criminal background check and drug screen.
• Knowledge of basic general cleaning.
• Ability to read and write standard English; comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
• Ability to understand 24-hour and military time systems and rates applicable to elapsed time.
• Ability to perform the stated physical demands, including standing or sitting for extended periods, walking, running, handling tools or controls, climbing stairs, and lifting or exerting force as described in the posting.

Nice To Haves

• Customer service experience is preferred.

Responsibilities

• Check guest entrances and elevator landings each shift; empty ash urns daily and trash receptacles when half full or more; sweep litter and cigarette butts from common landing areas.
• Clean stains from common areas using a mop or power washer when appropriate, and wipe signage, wayfinding materials, and pay-on-foot stations with appropriate cleaning solutions and cloths.
• Clean throughout the garage using a mobile garbage can, broom, and dustpan, removing debris around and between vehicles and from the ground, ledges, and walls; remove stains from pillars and columns when appropriate.
• Wipe signage and wayfinding materials at garage entrances and exits, and clean gates, gate arms, card-reading equipment, and attached signage with appropriate materials.
• Empty returned guest-key receptacles at garage exits and return the keys to the Towne Park MOD; power wash garage entrance and exit areas when needed.
• Assist guests with directions and inquiries, provide information about the surrounding area and attractions, and stand while serving guests.
• Protect guest confidentiality in accordance with HIPAA requirements and maintain the security of customer financial and identifying information.
• Assist customers with parking-area issues, including lock-outs, flat tires, battery jumps, and lost-vehicle assistance.
• Maintain basic general upkeep of garage facility equipment and common-area waste receptacles.

Benefits

• Eligible employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
• Eligible employees may enroll in the company’s 401(k) retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED