Parking Garage Attendant - Albany NY

Park•Albany, NY

2d•Onsite

About The Position

Join the Team at 11 Pearl Street! We are looking for dependable, upbeat Parking Garage Attendants to join our team at the 11 Pearl Street Parking Garage! Whether it’s helping a daily commuter kick off their morning with a smile or welcoming fans heading out for a huge night downtown, you’ll be a key player in keeping Albany moving.

Requirements

Customer Service Skills: Friendly, professional, and able to handle guest concerns effectively.
Communication Skills: Clear and courteous when interacting with guests and team members.
Physical Requirements: Ability to stand for extended periods, walk, bend, kneel, or climb if needed.
Work Environment: Willingness to work outdoors in all weather conditions (rain, snow, heat, cold, etc.).
Team Player: Able to work independently and collaboratively in a fast-paced environment.
Professional Appearance: Must be neatly groomed and presentable.
Reliability: Punctuality and a stable work history are essential.

Nice To Haves

Energetic, customer-focused, and ready to be the welcoming face of downtown Albany.
Dependable and upbeat.
Comfortable moving around the facility, working indoors/outdoors in various weather conditions, and handling basic physical maintenance tasks.
Calm under pressure when managing peak event traffic or answering guest questions.

Responsibilities

Greet guests, offer directions, and help drivers navigate automated ticketing and payment machines.
Direct traffic flow during busy periods.
Perform routine facility walks to keep the garage clean, secure, and looking top-notch (light maintenance, safety checks, and basic upkeep).
Help visitors with quick local directions, parking info, and customer service.