Parking Garage Attendant Truist Plaza Garage ( 2nd Shift )

Reimagined Parking • Atlanta, GA

2d • Onsite

About The Position

The Parking Garage Attendant greets customers and clients and creates a welcoming atmosphere. They perform a variety of tasks to ensure a smooth operation of the parking facility while delivering service that exceeds our customer/client's expectations. Depending on the location's needs, the Parking Garage Attendant provides customer service, including assisting customers with entry/exit transactions, maintaining parking equipment in operating condition, ensuring receipt paper is available and free of jams, and troubleshooting malfunctioning equipment. The Garage Attendant works closely with fellow team members, the Operations Manager, and/or the Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.

Requirements

• At least 18 years of age
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Ability to remain in a stationary position (seated or standing) for the duration of a 6–8 hour shift.

Nice To Haves

• Previous customer service experience, preferred

Responsibilities

• Must be flexible to work Monday through Friday each week. Holidays, weekends, and special events when needed.
• Greet arriving and departing guests in a friendly and courteous manner.
• Act as a traffic controller to direct incoming guests to available parking spaces.
• Perform vehicle counts on location throughout the shift to ensure the garage does not overfill available spaces.
• Perform daily patrols and issue violation warnings to tenants and visitors who violate garage policies.
• Control traffic at entrances and exits as needed; assist guests who have forgotten where they parked.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Garage Manager or Operations.
• Use respectful communication to assist guests with their questions, problems, and concerns, and relay information to the Shift-Lead/Operations Manager.
• Immediately report any accidents, incidents, or safety concerns to the Operations Manager or Shift Lead.
• Always communicate professionally with guests, clients, and teammates.
• Employees must be able to perform the essential functions of the position with or without reasonable accommodations.
• Basic knowledge of the parking system to add, cancel, or reset key cards.
• Oversee the garage's upkeep – look for large debris, lights out, or anything that could be a hazard. Please report to your superiors immediately to inform the client.

Benefits

• Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
• Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
• Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.
• Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed