Parking, Facilities, and Security Aide

City of Clearwater • Clearwater, FL

2d • Onsite

About The Position

Under direct supervision, the Parking, Facilities, and Security Aide performs a wide range of public safety and engagement related duties for the general public. Conducts patrol work, performs investigation, and documents non-criminal traffic incidents. This position is an overnight security aide position within the Marine & Aviation Department.

Requirements

• A valid State driver's license is required.
• Employees selected for this position must meet FDLE guidelines in order to access sensitive and/or confidential information.
• Applicants with arrest histories for felonies or serious misdemeanors may be denied access to this information and as such, will not meet the minimum qualifications for a position with the City of Clearwater.
• High School Diploma or G.E.D. Certificate PLUS previous experience working with the public handling confrontational complaints.
• Knowledge of municipal and state motor vehicle parking regulations and ordinances.
• Knowledge of City geography, facilities, agencies, and local hospitals.
• Knowledge of parking structures, garages, and areas.
• Knowledge of basic principles and practices of parking enforcement.
• Knowledge of Department policies and protocols.
• Skill in reading and applying City Parking Ordinances, training manuals, street maps, and other job manuals.
• Skill in critical thinking and advanced service skills.
• Skill in handling and assisting the public with questions and concerns.
• Skill in solving problems and addressing public concerns.
• Skill in making mature judgments in emergent situations.
• Skill in establishing and maintaining good relationships.
• Skill in dealing tactfully with the public.

Nice To Haves

• Current criminal justice, sociology, or psychology education preferred.

Responsibilities

• Provide basic security enforcement and patrol of public parking facilities, patrols and monitors the marina, airpark, libraries, and other public facilities; ensures the spaces are safe, clean, and that all general activities follow City rules and regulations.
• Assists visitors to City owned parking lots and garages on how to operate meters and pay for parking spaces, how to use parking applications on mobile devices, and answers parking related questions.
• Operate, uses, and monitors a police radio; calls, alerts, and summons police officers for various criminal and non-criminal matters as required.
• Facilitates and enforces security rules and measures to ensure the safety of the general public; reports suspicious activities to the proper authorities and performs general safety protocols.
• Performs various safety duties in City parking facilities to include the placement and removal of police barricades, traffic control signs, and other precautions used to ensure safety of individuals crossing or operating vehicles on hazardous streets.
• Assists with parking restrictions, keeping parking areas clean and orderly to ensure that space usage is maximized, assists customers with locating vehicles, directing motorists to open parking lots or parking spaces, and serving as an ambassador to the community regarding parking and special event information.
• Provides, gives, and communicates directions and information to citizens, visitors, and tourists.
• Assists, supports, and participates in special duties during parades and other special events or projects.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED