Parking Enforcement

LAZ Parking California•San Diego, CA

6h•Onsite

About The Position

The Parking Enforcement position is responsible for ensuring garages are maintained and cleaned daily. This role involves monitoring assigned locations, issuing fee notices to vehicles when appropriate, and ensuring all parkers are compliant with regulations. The position requires a willingness to travel by foot to enforce regulations throughout the assigned garage and to report concerns or needs to a direct supervisor. The Parking Enforcement Officer is expected to be in the correct LAZ Parking uniform, on time, and ready to work when scheduled. This role also includes general light maintenance of the garage and surface lots, such as sweeping, wiping down surfaces and equipment, emptying trash, and picking up litter. A key aspect of the job is ensuring all daily duties on the maintenance checklist are completed efficiently and timely. Promoting good customer relations through premier customer satisfaction, a friendly demeanor, a can-do attitude, and a willingness to help is essential. The role may also involve providing vehicle assistance to customers and assisting them as needed over the intercom system, in lobbies, lanes, and in the parking office. Other duties may be assigned as needed.

Requirements

Driver's license is required
Minimum of 2 years Lot Enforcement experience
Experience with general facility maintenance required
Experience in customer relations
Cleaning experience along with outdoor housekeeping
Ability to communicate professionally and effectively
Ability to handle challenging and at times, emotionally charged situations
Must be able to work unsupervised
Ability to speak, read, and comprehend the English language
Demonstrates a sense of urgency and timeliness
Excellent team building and interpersonal skills
Ability to lift, push and pull at least 30 pounds
Ability to stand, walk and run for extended periods of time
Ability bend, stoop, squat and lift frequently throughout a shift
Ability to operate machinery including a golf cart
Ability to work outside in varying weather conditions (heat, rain, cold)

Nice To Haves

High school diploma or GED preferred but not required.
Parking industry experience is preferred but not required.
Janitorial, laborer, housekeeping, cleaning, maintenance, porter experience is preferred.
High school diploma or GED
Strong Customer service experience preferred
Parking and/or hospitality industry experience is preferred but not required.

Responsibilities

Ensure the assigned garage is maintained and cleaned daily.
Monitor assigned locations.
Give out fee notices to vehicles when it is appropriate and ensure all parkers are compliant.
Must be willing to travel by foot to enforce throughout the assigned garage.
Ensure all parkers are compliant in time zones.
Report concerns or needs to direct supervisor if directly asked or in the case of an emergency.
Be in correct LAZ Parking uniform, on time, and ready to work when scheduled.
Responsible for general light maintenance of the garage and surface lots – sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, etc.
Responsible for ensuring all daily duties on maintenance checklist are completed efficiently and timely.
Greet customers using names, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
Provide vehicle assistance to customers in garage.
Assist customers as needed over intercom system, in lobbies, lanes, and in the parking office.
Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
Perform other duties as assigned.