Parking Enforcement Officer
About The Position
Shows a commitment to quality service by promoting local business, public safety and quality of life by patrolling assigned beat to monitor, regulate, and control parking. Advocates good will for the City of Virginia Beach by providing excellent customer service to residents and guests. Demonstrates knowledge of parking ordinances, parking options and rates, and Oceanfront events and amenities to assist guests and residents. Creates a positive image of the City of Virginia Beach by maintaining a professional, empathetic, and composed demeanor when interacting with guests and residents. Uses technology to monitor compliance of city parking ordinances and enforce parking regulations at meters, residential streets, and pay-station controlled parking lots.
Requirements
- Outstanding communication skills
- Excellent customer service skills
- Capable of using current technology
- Knows Google applications such as Gmail and Google calendar
- Clean driving record
- Capable standing and walking for extended periods of time
- Able to work in all weather conditions
- Has the ability to be flexible with schedule
- Must be able to work hours more than normally scheduled hours.
- Weekend and holiday availability a must.
- A VALID DRIVERS LICENSE IS REQUIRED!
Responsibilities
- Patrolling assigned beat to monitor, regulate, and control parking.
- Using technology to monitor compliance of city parking ordinances and enforce parking regulations at meters, residential streets, and pay-station controlled parking lots.
- Practicing active listening techniques and excellent customer service skills when engaging with guests, residents, associates and managers.
- Demonstrating knowledge of parking rules and regulations when addressing guest questions and concerns.
- Guiding guests in the selection of parking options by demonstrating knowledge of street, lot, and garage locations and rates.
- Assisting with and educating guests on the operation of each type of parking meter.
- Exhibiting familiarity of Oceanfront events and amenities and is able to provide general directions.
- Promoting public and resident safety by maintaining a state of awareness of physical hazards and suspicious activity.
- Researching field guide to ensure correct performance of enforcement tasks.
- Providing competent court testimony for contested citations.
- Safely operating and maintaining company vehicle.
- Using email as a daily communication tool.
- Organizing equipment and supplies.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
