Parking Enforcement Officer

City of Northampton • Northampton, MA

1d • Onsite

About The Position

Position is responsible for performing work related to the enforcement of the City’s parking ordinances and regulations.

Requirements

• High School degree with at least six months to one year of experience in dealing with the general public, or any equivalent combination of education and experience, required.
• Massachusetts Class D operator license required.
• Knowledge of rules, regulations and City ordinances governing parking.
• Ability to remain patient.
• Ability to operate handheld ticket units.
• Ability to stand and walk for long periods of time and in various weather conditions when issuing tickets.
• Interpersonal skills.
• Good close, distant and peripheral vision in order to detect violations and issue tickets and the ability to recognize and distinguish colors in order to identify vehicles and work safely in traffic.

Responsibilities

• Engages in enforcement operations; enforces parking ordinances through the monitoring of municipal streets and parking lots; issues parking violations to illegally parked vehicles; applies automobile immobilization devices to vehicles on the immobilization list; arranges for towing of vehicles.
• Communicates with parking office regarding parking related matters; responds to parking complaints received directly from parking office and/or dispatch.
• Communicates with dispatch regarding accidents, medical needs, suspicious activity; direct traffic when necessary until police department arrival.
• Checks parking meters and pay kiosks to ensure they are in proper working order; notes and reports equipment in need of service to maintenance personnel.
• Notes and reports missing or defective signage and other service related or unsafe conditions to maintenance personnel.
• In accordance with City ordinance, notifies police department of unshoveled sidewalks for appropriate follow-up.
• Utilizes technology in enforcement of City parking ordinances and regulations; operates handheld units for parking enforcement and ticket issuance, using technology based on Android platform, integrated Wi-Fi and GPS capability for real-time services.
• Provides summary report of activities at completion of work day.
• Performs similar or related work as required.

Benefits

• This is Non-Represented position and there are no benefits with this part-time position.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED