Parking Enforcement Officer City of Alexandria

Reimagined Parking • Alexandria, VA

14d • Onsite

About The Position

The Parking Enforcement Officer is responsible for enforcing parking regulations within a specific site or concentrated area through continuous foot patrol. This role emphasizes visibility, customer interaction, and detailed monitoring of parking activity.

Requirements

• Must be at least 18 years of age
• Must successfully pass a background check, in accordance with company policy and applicable laws
• Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E‑Verify program to confirm employment eligibility.

Nice To Haves

• Strong attention to detail and observation skills
• Ability to work independently
• Excellent customer service and communication skills
• Strong communication and conflict-resolution skills

Responsibilities

• Patrol assigned parking areas on foot to monitor for violations.
• Issue warning tickets or citations for violations including improper parking, expired meters, and unauthorized use of designated spaces.
• Identify vehicles subject to towing and report accordingly.
• Accurately document violations including time, date, location, and vehicle information.
• Maintain real-time logs and reports of enforcement activity.
• Inspect assigned areas for safety hazards, cleanliness, and compliance with site standards.
• Report malfunctioning equipment, signage issues, or property damage.
• Monitor pedestrian areas to ensure safe vehicle-pedestrian interaction.
• Act as a visible, approachable presence for customer questions and support.
• Assist customers with parking-related inquiries in a professional and respectful manner.
• Escalate complex or confrontational situations to supervisors.
• Immediately report accidents, incidents, or unsafe conditions.
• Maintain consistent communication with Operations Manager or Shift Supervisor.
• Follow all safety protocols and site procedures.

Benefits

• Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
• Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
• Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.
• Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed