Parking Enforcement Attendant - Nashville, TN

Towne Park•Nashville, TN

7d•Onsite

About The Position

At Towne Park, we believe in making an impact by delivering exceptional experiences and creating smiles. As a hospitality services company, our commitment extends to the millions of patients, visitors, and guests we serve. This role offers the opportunity to brighten someone's day and make a difference. The Parking Enforcement Attendant is responsible for various facility/garage/lot support functions, including customer service, cashiering, flagging, cleaning, lot maintenance, operating revenue control equipment, report preparation, issuing parking citations, and booth operations. This position directly reports to the Account Manager.

Requirements

High school diploma or general education degree (GED) preferred.
Must be at least 18 years of age.
Must be able to pass a criminal background check and drug screen.
A valid driver's license and clean driving record.
One to three months related experience and/or training, or an equivalent combination of education and experience.
Ability to provide excellent customer service to guests.
Ability to be trained to operate and maintain revenue control equipment.
Skilled in maintenance and the upkeep of a facility.
Ability to log information and make mathematical computations quickly and accurately.
Some knowledge of personnel policies and procedures.
Knowledge and ability in the use of a calculator and fee computer.
Good written and communication skills, both in writing and verbally.
Willingness to work outside in all weather conditions.
Ability to exercise initiative and sound judgment and to react with discretion under varying conditions.
Ability to establish and maintain effective and appropriate relationships with the public, agencies, and other employees.
Ability to operate a motor vehicle.
Ability to stand for the length of the shift.
Ability to lift, push, and pull up to 50 pounds.

Nice To Haves

Ability to be trained to operate and maintain revenue control equipment.
Skilled in maintenance and the upkeep of a facility.
Ability to log information and make mathematical computations quickly and accurately.
Some knowledge of personnel policies and procedures.
Knowledge and ability in the use of a calculator and fee computer.
Good written and communication skills, both in writing and verbally.
Willingness to work outside in all weather conditions.
Ability to exercise initiative and sound judgment and to react with discretion under varying conditions.
Ability to establish and maintain effective and appropriate relationships with the public, agencies and other employees.
Ability to operate motor vehicle.
Ability to stand for the length of the shift.
Ability to lift, push and pull up to 50 pounds.

Responsibilities

Maintain a pleasant, friendly, and professional demeanor with all guests, parkers, co-workers, and clients.
Patrol and monitor each lot to ensure that only authorized vehicles are parked.
Enforce lot regulations by issuing citations to non-paid or time-expired parkers based on pre-approved guidelines.
Manage lot signage, including taking down, repairing, and assembling signs.
Maintain lot cleanliness by picking up trash, cleaning signage, and performing other general lot maintenance.
Troubleshoot parking meters/equipment when applicable.
Prepare reports and file paperwork regarding violations and citations.
Ensure compliance with local, state, and federal laws.
Perform seasonal tasks such as snow removal by shoveling, salting, and operating a snow thrower.
Perform other duties as assigned.