Customer Care Associate - Overnights

ABM•Minneapolis, MN

5d•Onsite

About The Position

We are looking for a reliable and experienced Parking Cashier who is responsible for cash and electronic transactions with parking customers. This is a part-time overnight position with some flexibility in scheduling. ABM offers a comprehensive benefits package. This role is suitable for individuals new to the workforce or re-entering with limited experience. ABM is a military and veteran-friendly employer.

Requirements

Must be 18 years of age or older
No high school diploma, GED or college degree required
No experience required; on-the-job training provided

Nice To Haves

One (1) year of similar experience preferred

Responsibilities

Approach and greets all customers in a friendly, professional manner
Use respectful communication to assist guests with their questions, problems, and concerns
Relay customer concerns and/or information to shift lead or Operations Manager as necessary
Is quick and responsive to provide excellent customer service
Follow all company procedures and complies with all safety regulations
Issue and/or collect visitor parking tickets
Match visitor ticket to parking rate schedule; collects proper payment from visitors and distributes correct change
Complete lost ticket forms when original tickets cannot be located
Reconcile receipts, cash, and charges; accurately account for all funds within cashier drawer
Perform revenue drops following specific location procedures
Maintain a clean, orderly, and safe work area
Answer telephone in a prompt and courteous manner, when required
Immediately report accidents, incidents or safety concerns to Operations Manager or Shift Lead
Communicate professionally at all times with guests, client, and teammates