Parking Cashier Jamaica Queens

Reimagined ParkingNew York, NY
Onsite

About The Position

The Parking Cashier is responsible for operating a specified parking lot by performing cash transactions and providing excellent customer service. The Cashier ensures proper ticket handling and guest payments while delivering service that exceeds our customer/client’s expectations. The Cashier is responsible for taking payments and assisting guests as they enter or exit the property. The Cashier works closely with fellow team members, Operation Manager, and/or Shift Supervisor to ensure that cash handling procedures as well as safety standards are met at all times.

Requirements

  • Excellent customer service and communication skills
  • Ability to verbally communicate with guests
  • Ability to learn quickly and use sound decision making to thrive in fast-paced environments
  • At least 18 years of age
  • Basic math skills
  • Experience with cash handling is an asset

Nice To Haves

  • Previous customer service experience, preferred

Responsibilities

  • Performing cash transactions with accuracy and precision
  • Keeping cash organized and knowing what you have on hand
  • Ensuring cash and tickets are sorted throughout the day
  • Preparing cash control/summary sheets with accuracy and neatness
  • Reporting all overages and shortages
  • Making sure to plan ahead to have adequate change on hand
  • Completing all Reimagined documents completely, accurately and neatly
  • Keeping work environment neat and organized at all times
  • Cleaning and organizing the interior of booth
  • Cleaning the booth windows
  • Ensuring the signage and equipment on the lot is continuously wiped down and free of vandalism and graffiti
  • Walking through the parking lot and picking up any excess garbage and changing bags in garbage cans
  • Ensuring supplies are properly stacked and organized at all times
  • Maintaining a safe and secure work environment
  • Ensuring the windows and doors are locked and cash is taken when leaving the booth
  • Securing monies and control sheets by putting them in a deposit bag and keeping it secure prior to their deposit
  • Reporting all odd occurrences or strange persons on the lot to supervisor immediately
  • Being punctual and ensuring that timecard is punched at the beginning and end of shift
  • Adhering to the Reimagined Parking dress code for proper attire and grooming
  • Adhering to all company policies and procedures
  • Resolving customer complaints quickly and efficiently
  • Providing exceptional customer service by being pleasant, courteous and helpful to customers
  • Greeting arriving and departing guests in a friendly and courteous manner
  • Using respectful communication to assist guests with their questions, problems, and concerns; relaying information to shift or Operations Manager as necessary
  • Issuing and/or collecting visitor parking tickets
  • Matching visitor ticket forms when original tickets cannot be located
  • Completing shift/daily reconciliation of receipts, cash, and charges; accurately accounting for all funds within cashier drawer
  • Performing revenue drops following specific location procedures
  • Maintaining a clean, orderly, and safe work area in and around the cashier’s booth
  • Answering telephone in a prompt and courteous manner, when required
  • Immediately reporting any accidents, incidents or safety concerns to Operations Manager or Shift Lead
  • Communicating professionally at all times with guests, client, and teammates
  • Performing other duties as may be assigned

Benefits

  • Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
  • Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
  • Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
  • 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
  • Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
  • Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.
  • Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
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