Airport Parking Cashier Denver Int'l Airport

Reimagined Parking • Aurora, CO

3d • Onsite

About The Position

The Airport Cashier operates a designated parking location by accurately processing cash and electronic transactions while providing exceptional customer service. The role also provides roaming assistance throughout the parking facility, including operating a golf cart and responding to customer needs as directed by Airport Administration or management. The cashier handles tickets and funds securely and helps maintain a clean, safe, and welcoming environment. As an ambassador for the parking operation, the cashier assists customers, provides directions, supports airport travelers, and promotes a positive parking experience. This is a cash-handling role for an organized, detail-oriented, customer-focused person who is comfortable working outdoors in varying weather conditions.

Requirements

• Excellent customer service and interpersonal communication skills.
• Ability to communicate clearly and professionally with guests.
• Strong attention to detail and accuracy.
• Basic math and cash-handling skills.
• Ability to learn quickly and make sound decisions in a fast-paced environment.
• Must be at least 18 years of age.
• Valid driver's license with an acceptable driving record.
• Must successfully pass a background check in accordance with company policy and applicable laws.
• Must be authorized to work in the United States and provide documentation verifying eligibility as required by the Department of Homeland Security.

Nice To Haves

• Previous cash-handling experience is an asset.
• Previous customer service experience is preferred.
• Comfort interacting with airport travelers and guests from diverse backgrounds.
• Ability to safely operate a golf cart and navigate a large parking facility.

Responsibilities

• Accurately process cash, credit card, and other payment transactions.
• Maintain organized cash drawers and tickets; prepare cash control and summary sheets accurately.
• Promptly report cash overages and shortages and ensure adequate change is available throughout the shift.
• Complete shift and daily reconciliations of receipts, cash, and charges.
• Perform revenue drops according to location procedures and secure funds and control documents in deposit bags.
• Greet and depart guests courteously and provide pleasant, helpful, solution-oriented customer service.
• Resolve customer complaints efficiently and escalate them when necessary.
• Answer guest questions and provide clear information about parking procedures.
• Communicate professionally with guests, clients, and teammates.
• Issue and/or collect visitor parking tickets and match visitor ticket forms when original tickets cannot be located.
• Assist guests entering or exiting the property and answer telephone calls promptly when required.
• Maintain a clean, orderly, and safe cashier booth and surrounding work area, including booth interiors and windows.
• Keep signage and equipment clean and free of vandalism or graffiti; keep supplies stocked and organized.
• Secure the work area, lock windows and doors, and secure cash when leaving the booth.
• Immediately report accidents, incidents, suspicious activity, and safety concerns.
• Respond to customer service requests as directed by Airport Administration or management.
• Operate a golf cart throughout the parking facility and proactively patrol parking areas to assist guests.
• Follow company policies, procedures, and safety standards, as well as dress code and grooming standards.
• Be punctual and make accurate timecard punches at the start and end of each shift.

Benefits

• 10 days of paid time off and 8 paid holidays for full-time employees.
• Medical, dental, and vision coverage for employees and their families.
• Company-paid basic life insurance and short-term disability insurance, with additional options for loved ones.
• 401(k) plan with employer match and immediate vesting.
• Employee Assistance Program offering behavioral health care for employees and family members.
• Parental and caregiver leave.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed