Parking Cashier - UHealth SoLe Mia

Reimagined Parking • North Miami, FL

6d • Onsite

About The Position

The Parking Cashier is a highly visible, customer-facing frontline representative for parking operations at UHealth SoLe Mia. The role provides courteous and helpful service to guests, tenants, and visitors while supporting safe, efficient, and organized parking experiences. The position involves processing and reconciling payments, assisting patrons with parking-related questions and needs, and maintaining a clean, orderly, and secure cashier booth and surrounding area.

This is a full-time position at 2111 Sole Mia Way, paying $15.00 per hour. The schedule is Monday through Friday, with shift times that may vary. Documentation proving MMR, varicella, and Hepatitis B vaccinations is required after an offer is sent; candidates are encouraged to bring available records to the interview.

Requirements

• Must be at least 18 years of age.
• Must successfully pass a background check in accordance with company policy and applicable laws.
• Must be authorized to work in the United States and provide documentation verifying eligibility, as required by the Department of Homeland Security.
• Must provide documentation of MMR, varicella, and Hepatitis B vaccinations after an offer is sent.
• Excellent customer service and interpersonal communication skills.
• Ability to communicate clearly and professionally with guests.
• Strong attention to detail and accuracy.
• Basic math and cash-handling skills.
• Ability to learn quickly and make sound decisions in a fast-paced environment.

Nice To Haves

• Previous cash-handling experience.
• Previous customer service experience.

Responsibilities

• Accurately process cash, credit card, and other payment transactions.
• Keep the cash drawer and tickets organized.
• Prepare cash-control and summary sheets accurately and neatly.
• Promptly report cash overages and shortages.
• Ensure adequate change is available throughout the shift.
• Complete shift and daily reconciliations of receipts, cash, and charges.
• Perform revenue drops according to location-specific procedures.
• Secure funds and control documents in deposit bags before deposit.
• Greet and depart guests in a friendly, courteous, and professional manner.
• Provide pleasant, helpful, and solution-oriented customer service.
• Resolve customer complaints efficiently, escalating when necessary.
• Answer guest questions and explain parking procedures clearly.
• Communicate respectfully and professionally with guests, clients, and teammates.
• Issue and/or collect visitor parking tickets.
• Match visitor ticket forms when original tickets cannot be located.
• Assist guests entering or exiting the property.
• Answer telephone calls promptly and courteously when required.
• Keep the cashier booth and surrounding work area clean, orderly, and safe.
• Clean and organize the booth interior and windows.
• Keep signage and equipment clean and free of vandalism or graffiti.
• Walk the parking lot to pick up trash and replace garbage liners as needed.
• Keep supplies stocked, properly stacked, and organized.
• Maintain a safe and secure work environment.
• Lock windows and doors and secure cash when leaving the booth.
• Immediately report accidents, incidents, suspicious activity, and safety concerns.
• Follow company policies, procedures, and safety standards.
• Follow the company dress code and grooming standards.
• Be punctual and record timecard punches accurately at the start and end of each shift.

Benefits

• 10 days of paid time off and 8 paid holidays.
• Medical, dental, and vision coverage for employees and their families.
• Company-paid basic life insurance and short-term disability insurance, with additional options for loved ones.
• 401(k) plan with employer match and immediate vesting.
• Employee Assistance Program with behavioral health care for employees and family members.
• Parental and caregiver leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed