OHSU Parking Cashier - Driving

SP Plus•Portland, OR

5d•Onsite

About The Position

SP+ is seeking a new cashier/driver for their OHSU South Waterfront campus. This role involves utilizing customer service skills to receive payments for parking services and facilitate traffic flow. The company is an AI company focused on checkout-free parking experiences, aiming to save people time by powering checkout-free experiences in various aspects of daily life.

Requirements

Previous customer service experience required
Driving required
Clean driving record to pass MVR check necessary
Ability to perform each essential duty satisfactorily.
Less than high school education or up to one month related experience or training or equivalent combination of education and experience.
Availability to work 2nd shift, 3rd shift and/or week-ends may be required.
The employee will be required to have and maintain a valid state-issued driver’s license with a current address and acceptable driving record.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Ability to make change.
Ability to read and comprehend simple instructions, short correspondence and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.
Ability to apply common sense understanding to carry out detailed but standard written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions.
Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public.
Ability to effectively respond to customer problems or complaints.
Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms.
Occasionally required to walk and sit.
Specific vision abilities required by this job include close vision.

Nice To Haves

Previous parking and cashiering experience highly desired
Ability to drive manual transmission a plus

Responsibilities

Utilizes a quality customer service orientation, receives payment from customers for parking services and facilitates the flow of traffic through the gate.
Responsible for being at work every scheduled day, on time and in uniform.
Counts “bank” of revenue at beginning of shift to ensure starting total is correct.
Collects cash and/or validations and maintains security of cash.
Makes change and issues receipts or tickets to customer for each transaction.
Operates cash register after time calculation (manually or by machine), calculates cost or transaction and displays cost of customer transaction on cash register.
Quotes prices for parking services for which money is received upon customer receipt.
Gives directions to customers to various locations in the city.
Completes lost ticket forms when original tickets cannot be located.
Resolves customer complaints independently or with the aid of a supervisor.
Answers telephone in a prompt and courteous manner.
Maintains cleanliness of booth and picks up trash in the surrounding area.
Conducts timely checks to see if a proper inventory of necessary work aids and supplies are located in booth.
Verifies log of shift transactions against bank of “revenue” on hand.
Compiles “bank” of collected revenue during the day once a predetermined amount of money has been collected.
Record amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions.
Any other duties that may be assigned by the supervisor.