Parking Attendant (non-driving / non-valet)

Propark Mobility • New Haven, CT

6d • Onsite

About The Position

Propark Mobility is currently hiring Parking Attendants for full-time and part-time opportunities to start immediately. This role involves directing patrons where to park, issuing tickets, processing exception transactions, and completing daily shift paperwork. The attendant is expected to provide excellent customer service, maintain a professional appearance, and may be asked to assist with minor cleaning or maintenance tasks. Other special projects and duties as assigned by management are also part of the role.

Requirements

• Must be at least 18 years old.
• Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
• Ability to work in a fast-paced environment.
• Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.
• Ability to provide customer resolution in a professional and friendly manner.
• Available Mornings, Evenings, Overnight

Nice To Haves

• High School degree preferred but not required.
• Customer service: 1 year+

Responsibilities

• Direct patrons where to park.
• Issue tickets to customers, recording the required information on each ticket.
• Process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form.
• Complete the daily shift paperwork by recording the number of transactions by parking rate, number of vehicles in and out of the facility, number of contract parkers, vehicles left in the facility, number of validated tickets and exception tickets.
• Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit.
• May be asked by local management to complete small cleaning or maintenance tasks according to the company’s maintenance checklists.
• Other special projects as assigned by location management.
• Perform other duties as assigned based on operational needs.

Benefits

• Free Parking!
• Flexible scheduling
• Paid Holidays
• Wellness programs
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
• Paid vacation (FT Employees)
• Extra day-off on your birthday (FT Employees)
• Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k (FT Employees)
• Seven (7) paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED