Parking Attendant (non-driving / non-valet)

Propark Mobility•Los Angeles, CA

2d•Onsite

About The Position

Propark Mobility is currently hiring Parking Attendants on call to start immediately. This role involves directing patrons where to park, issuing tickets, processing exception transactions, completing daily shift paperwork, and providing excellent customer service according to company standards. Additionally, attendants may be asked to complete small cleaning or maintenance tasks and other special projects as assigned by management.

Requirements

Must be at least 18 years old.
Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
Ability to work in a fast-paced environment.
Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.
Ability to provide customer resolution in a professional and friendly manner.
Available Mornings, Evenings, Overnight

Nice To Haves

Customer service: 1 year+

Responsibilities

Direct patrons where to park.
Issue tickets to customers, recording the required information on each ticket.
Process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form.
Complete the daily shift paperwork by recording the number of transactions by parking rate, number of vehicles in and out of the facility, number of contract parkers, vehicles left in the facility, number of validated tickets and exception tickets.
Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit.
May be asked by local management to complete small cleaning or maintenance tasks according to the company’s maintenance checklists.
Other special projects as assigned by location management.