Parking Attendant (non-driving / non-valet)

Propark Mobility•Baltimore, MD

3d•Onsite

About The Position

Propark Mobility is currently hiring Parking Attendants for full-time and part-time opportunities to start immediately. The role involves directing patrons where to park, issuing tickets with required information, processing exception transactions, and completing daily shift paperwork. The company emphasizes providing excellent customer service, maintaining uniform appearance, answering questions, and resolving issues. Additionally, attendants may be asked to complete small cleaning or maintenance tasks and other special projects as assigned by management.

Requirements

Must be at least 18 years old.
Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
Ability to work in a fast-paced environment.
Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.
Ability to provide customer resolution in a professional and friendly manner.
Available Mornings, Evenings, Overnight

Nice To Haves

Customer service: 1 year+

Responsibilities

Direct patrons where to park.
Issue tickets to customers, recording the required information on each ticket.
Process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form.
Complete the daily shift paperwork by recording the number of transactions by parking rate, number of vehicles in and out of the facility, number of contract parkers, vehicles left in the facility, number of validated tickets and exception tickets.
Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit.
May be asked by local management to complete small cleaning or maintenance tasks according to the company’s maintenance checklists.
Other special projects as assigned by location management.
Assisting Customers with Payment
Light cleaning
Providing directions to area venues
Directing Traffic

Benefits

Free Parking!
Flexible scheduling
Paid Holidays
Wellness
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
Paid vacation (FT Employees)
Extra day-off on your birthday (FT Employees)
Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k (FT Employees)
Seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)
Wellness is provided according to city or state mandates
Free parking while working at your assigned Propark location(s).