Parking Attendant, Bojangles Entertainment Complex

CRVA•Charlotte, NC

22h•Onsite

About The Position

The Parking Attendant provides customer service to patrons and facilitates the flow of traffic through the gate by performing the following duties. This role requires a commitment to delivering excellent customer service and upholding the organization's mission, vision, and core values.

Requirements

A High School Diploma or GED equivalent and a minimum of 1 year related work experience or equivalent combination of education and experience.
Must be able to work a flexible schedule which may consist of nights, weekends and/or holidays.
Must be able to work outside in the elements for extended periods of time.
The employee must regularly lift and /or move up to 25 pounds.
While performing the duties of this job, the employee is frequently required to stand and walk.

Responsibilities

Provides directions to customers for various locations in the city.
Resolves customer complaints independently or with the aid of a supervisor.
Provides quality customer service to patrons.
Maintains a professional appearance.
Assists patrons with accessible parking locations and needs.
Directs patrons to designated parking spaces/locations within lot.
Coordinates with off-duty police traffic management to assist when needed.
Responsible for placement of cones and other traffic devices in locations as designated for traffic control by Parking Manager.
Consistently deliver the best in customer service.
Champion CRVA’s mission, vision and core values and comply with organizations policies and procedures.