Parking Attendant Lead

Mt Baker Ski Area•Glacier, WA

10d•Onsite

About The Position

This position helps support the daily operation of parking areas by coordinating workflow, assisting with traffic management, and helping provide direction and support to parking staff throughout the shift. This position works alongside the team in active operational duties including vehicle and traffic flow management, guest assistance, lot setup, communication with other departments, and responding to changing operational and weather conditions in a fast-paced outdoor environment. Successful employees in this role are dependable, adaptable, and comfortable helping lead day-to-day operations while maintaining a positive and professional guest experience. This position helps support training, communication, safety practices, and team coordination while serving as a working leader who assists with keeping operations organized, efficient, and responsive throughout the day.

Requirements

Work independently.
Ability to lead and work as part of a team.
Strong communication and interpersonal skills, including timely responses to managers and employees, and communication of personal needs.
Ability to multi-task in a busy environment.
Ability to communicate tasks and system adjustments efficiently and positively to a team.
Ability to follow verbal and written instructions.
Willingness to learn.
High school diploma or equivalent preferred.
Must be 18 years or older.
Employees are expected to act in the best interest of the Mt. Baker Ski Area, even if doing so requires actions or responsibilities not listed in the above job description.
Annual training provided by Mt. Baker Ski Area must be completed as a condition of position employment.
Wage and Hour Training.
Anti-Harassment Reporting Training.
Department Trainings as assigned.
In Person Attendance to Leadership Training prior to season start.
Employment in lead positions is contingent upon the successful completion and review of a background screening.
Applicants listed on the National Sex Offender Registry are not eligible for employment in lead positions.
Comply with all safety policies, procedures, and personal protective equipment (PPE) requirements identified in the Mt. Baker Ski Area Accident Prevention Plan.
Employees are responsible for providing and maintaining required safety-toed footwear and a headlamp in accordance with the Accident Prevention Plan.
Other required personal protective equipment and safety equipment will be provided by Mt. Baker Ski Area and must be properly used, maintained, and worn as required.
Bending, twisting, lifting, and moving items throughout the day.
Ability to work outside in inclement winter weather.
Ability to lift and move 60 pounds (or more depending on the task).
Standing and or sitting for long periods.
Climbing and descending stairs.
Shoveling and moving snow.
Standing and walking on compact snow and ice.
Perform repetitive tasks as necessary.

Nice To Haves

Experience with ATV/UTV operation or similar equipment preferred.

Responsibilities

Support daily staffing operations by monitoring workload, guest demand, and staffing levels, communicating needs to the supervisor, and implementing approved staffing adjustments.
Help maintain an efficient operation by assigning work, ensuring employees remain productive, monitoring break and return times, and redirecting staff as operational priorities change.
Encourage and maintain confidentiality and staff policies and procedures.
Assist in conducting initial & ongoing staff training.
Monitor staff performance and report information back to the department managers.
Follow department and company safety practices while promoting a positive safety culture.
Help create and maintain a positive, respectful, and team-oriented work environment.
Provide day-to-day guidance, communication, and support to team members.
Assist with training and supporting employees throughout the season.
Help communicate daily operational priorities, workflow needs, and shift transitions.
Lead by example through professionalism, teamwork, reliability, and work ethic.
Help maintain department cleanliness, organization, safety, and service standards.
Assist in identifying and resolving minor guest, employee, or operational concerns.
Support supervisors and managers with daily operational needs and changing business demands.
Step into different operational roles as needed to support the team and department.
Foster a positive team culture by promoting communication, collaboration, accountability, guest service, and safe work practices while reinforcing department and company expectations.
Help identify areas where additional operational or employee support may be needed.