Parking Ambassador | Full-Time | State Farm Arena Parking

Oak View Group•Atlanta, GA

2d•Onsite

About The Position

The Parking Ambassador is committed to providing world-class service for all State Farm Arena parking assets for all events and is responsible for the protection, outdoor protection, and safeguarding of guests and employees and their vehicles. This position is committed to providing a positive first impression with world-class service. The position requires physical activity, including standing, walking, and climbing stairs. This role will pay an hourly rate of $17.00 - $19.00.

Requirements

Prior parking experience strongly preferred
Customer Service and Technology Handling abilities are a must
Must be polite and friendly and possess excellent interpersonal skills, as this position has extensive guest and employee contact
Ability to multi-task
Ability to work various hours as needed, including nights and weekends
Able to stand for extended periods of time and walk long distances as needed
Ability to work outdoors with extreme heat and weather conditions
Excellent communication skills
Ability to lift heavy objects

Responsibilities

Provide guests with directions and other venue information
Direct guests and employees to available parking spaces
Maximize amount of vehicles per lot
Respond to all comments/complaints in a prompt, courteous and professional manner
Collect cash and/or coupons and maintain security of cash
Maintain a neat and clean appearance during all scheduled shifts
Controlling/monitoring entry to the guests’ and employees’ parking lots