Parking Ambassador (PT) - Saginaw

JMH Companies•Saginaw, MI
•$16 - $18•Onsite

About The Position

At Premium Parking, Parking Ambassadors help create a positive experience for guests at the company’s facilities. The role involves welcoming and assisting customers, supporting smooth parking operations, and helping maintain a safe, clean, organized, and inviting environment. Shifts vary according to the event schedule. Training is provided for operational tasks using smartphones or handheld devices.

Requirements

  • Strong customer service and communication skills.
  • Ability to provide friendly, professional guest service.
  • Ability to work independently and maintain professionalism at all times.
  • Comfort using smartphones or handheld devices for operational tasks; training is provided.
  • Ability to stand and/or walk for an entire shift.
  • Ability to work outdoors in varying weather conditions.
  • Ability to read and comprehend verbal instructions and written correspondence.
  • A friendly, guest-focused attitude and strong communication skills.
  • Ability to stay attentive and proactive in a fast-paced environment.
  • Ability to work independently while maintaining high service standards and operational awareness.

Nice To Haves

  • Previous customer service, parking, or hospitality experience.
  • Valid driver’s license, which may be required based on the site.

Responsibilities

  • Greet guests and provide customer service from arrival to departure.
  • Answer questions about parking rates, payment options, directions, and site information.
  • Direct traffic and guide vehicles safely and efficiently into parking areas.
  • Assist guests with concerns and help resolve issues professionally.
  • Support event parking operations and high-traffic periods.
  • Conduct routine walkthroughs to identify safety concerns, maintenance needs, or equipment issues.
  • Help maintain a clean, organized, and inviting parking facility by removing debris and reporting facility concerns.
  • Follow company procedures to promote a safe environment and report hazards or incidents.
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