Parking Ambassador

ABM•Redmond, WA

About The Position

The Parking Ambassador is responsible for handling cash and electronic transactions with parking customers. This role is suitable for individuals new to the workforce or re-entering with limited experience. ABM is a military and veteran-friendly employer.

Requirements

Must be 18 years of age or older.
No high school diploma, GED or college degree required.
No experience required; on-the-job training provided.

Nice To Haves

One (1) year of similar experience preferred.

Responsibilities

Approach and greet all customers in a friendly, professional manner.
Use respectful communication to assist guests with their questions, problems, and concerns.
Relay customer concerns and/or information to shift lead or Operations Manager as necessary.
Be quick and responsive to provide excellent customer service.
Follow all company procedures and comply with all safety regulations.
Issue and/or collect visitor parking tickets.
Match visitor ticket to parking rate schedule; collect proper payment from visitors and distribute correct change.
Complete lost ticket forms when original tickets cannot be located.
Reconcile receipts, cash, and charges; accurately account for all funds within cashier drawer.
Perform revenue drops following specific location procedures.
Maintain a clean, orderly, and safe work area.
Answer telephone in a prompt and courteous manner, when required.
Immediately report accidents, incidents or safety concerns to Operations Manager or Shift Lead.
Communicate professionally at all times with guests, client, and teammates.